Delivery Policy
Order Processing
- Standard orders are processed within 3–5 business days.
- Pre-orders or special items may have different processing times, which will be clearly indicated at the time of purchase.
Shipping Method
- All orders are shipped via second-class mail.
- We partner with various reputable courier services to ensure reliable delivery.
- All our packaging is eco-friendly.
Delivery Timeframe
- Please allow 5–10 business days for your order to arrive.
- Delivery times may vary based on your location and current postal service conditions.
Special Notes
- Processing times are based on business days (Monday through Friday, excluding holidays).
- For any questions or concerns regarding your shipment, please contact our customer service team via our Contact Us page or at store@twinkl.co.uk.
We strive to provide efficient, reliable, and environmentally responsible shipping for all our valued customers.