Mystical Tales & Monster Adventures: Step into a world of imagination with our Monsters and Fairy Tales Giant Activity Mat Pack.
Embark on a journey of creativity and discovery with two A1-sized mats, each offering a unique realm of exploration. Venture into the enchanting domain of fairy tales, where every puzzle solved and picture coloured weaves a story of magic and wonder. Or, navigate the whimsical world of monsters, where each activity fuels the imagination and brings characters to life. Designed to stimulate the mind and engage the senses, these mats are perfect for fostering creativity, enhancing fine motor skills, and ensuring hours of educational play.
Perfect for transforming any setting into a space of learning and fun, these mats are your child's gateway to adventures untold. Eager for more enchanting journeys? Discover our monthly subscription options for GIANT Activity Mats here.
- Standard orders are processed within 2-3 business days.
- Pre-orders or special items may have different processing times, which will be clearly indicated at the time of purchase.
Shipping Method
- All orders are shipped via second-class mail.
- We partner with various reputable courier services to ensure reliable delivery.
Delivery Timeframe
- Please allow 5-10 business days for your order to arrive.
- Delivery times may vary based on your location and current postal service conditions.
Special Notes
- Processing times are based on business days (Monday through Friday, excluding holidays).
- For any questions or concerns regarding your shipment, please contact our customer service team on our contact us page or store@twinkl.co.uk.
We strive to provide efficient and reliable shipping for all our valued customers.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
- Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- You’ll also need the receipt or proof of purchase including Order Number.
To start a return, you can contact us at store@twinkl.co.uk. Or alternatively you can self serve your return via your store account.
If your return is accepted, we’ll provide further instructions on how and where to send your package. Return postage costs will be coverable by you.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at store@twinkl.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Make sure to:
- Take pictures of the damaged/faulty item.
- Provide us with your Order Number.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
- If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
- If more than 15 business days have passed since we’ve approved your return, please contact us at store@twinkl.co.uk.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.